Support
Operational queue for support tickets, report-problem flows, staff replies, internal notes, and attachments.
Open Queue
0tickets needing attention
Urgent
0urgent tickets
Messages
0loaded messages
Attachments
0uploaded files
Attention Queue
Tickets that should be handled first.
Support Routing
How this queue should be used with reports and moderation.
User help
Tickets are for cases where a person needs a reply, account help, billing guidance, or an operational follow-up.
Escalation
Urgent or safety-sensitive tickets should stay above normal questions, especially when linked from reports.
Visible replies
Public support replies should be used when the user needs a response; internal notes keep staff context private.
Evidence
Attachments hold screenshots, PDFs, and evidence while the support ticket remains the conversation record.
Tickets by Status
Current support workflow states.
No support data loaded yet.
Tickets by Priority
Operational priority split.
No support data loaded yet.
Tickets by Category
Support themes currently loaded.
No support data loaded yet.
Admin login required
Admin login required before reading operational data.
Admin login required
Admin login required before reading operational data.
Admin login required
Admin login required before reading operational data.
Admin login required
Admin login required before reading operational data.
Support Tickets
0 of 0 tickets shown. Tickets created by users or future anonymous support flows.
Support Tickets
0 of 0 tickets shown. Tickets created by users or future anonymous support flows.
Admin login required
Admin login required before reading operational data.
Reply Or Add Note
Send a visible support reply or keep the message internal.
Recent Support Messages
Staff replies, user messages, and internal notes.
Recent Support Messages
Staff replies, user messages, and internal notes.
Admin login required
Admin login required before reading operational data.
Support Workflow Boundary
The foundation exists; full operator actions come next.
Users can create tickets through the `create_support_ticket` RPC once Flutter is ready.
Support staff can update status, priority, assignment, and internal notes through RPCs.
Attachment metadata is modeled and linked to the existing support-attachments storage bucket.
Internal notes currently loaded: 0.
Support Attachments
Attachment metadata for screenshots, PDFs, and uploaded evidence.
Support Attachments
Attachment metadata for screenshots, PDFs, and uploaded evidence.
Admin login required
Admin login required before reading operational data.